Terms & Conditions

The fine print

Welcome to Read&Bell. This website is owned and operated by Read&Bell and should you purchase our product you are subject to the following terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought, you are agreeing to abide with these.

Privacy

Personal Details – Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Read&Bell.

Security

Read&Bell does not collect or record any credit card details you may provide when purchasing products from our website.

Pricing

All pricing is in Australian Dollars (AUD) and includes 10% GST. Read&Bell reserves the right to change pricing at our discretion and without notice.

Ordering

There are several options available to you when it comes to ordering.

Option 1 – Ordering Online
This is the most popular, easiest and efficient way to order. Once you have made your selection, simply proceed through our checkout steps, where you payment will be transacted instantly. After you have completed your transaction you will receive an email confirming your purchase.

Option 2 – Email
Orders can be submitted via email. Simply email us listing the items that you wish to purchase and we will get back to you within 24 hours with an order confirmation.

Payments

We accept Visa, Mastercard, Paypal or direct deposit. For these options, you will need to email us to proceed. Orders will be dispatched once your payment has been confirmed.

Availability & Back Orders

From time to time items that are listed as in stock may in fact be out of stock. We apologise if this situation does occur and we will contact you within 24 hours to offer you a refund, or discuss placing the item on back order for you or offering you a suitable alternative.

Care & Maintenance

All our products are made from natural fibres. Please take care of your product by hand washing in cold water with gentle cleaning products. Avoid harsh chemicals because they are subject to fading the product. Do not tumble dry as this may cause shrinkage and always leave product to dry in a cool shaded area to avoid fading and sun bleaching. Where possible avoid hanging your product as this may warp the shape. It is imperative that you follow our care and maintenance instructions for the best longevity of our product.

Faulty Items & Damages

Due to the handmade nature of our products slight markings or variations can occur. All items are thoroughly checked before sending and packaged with care. In the unlikely event that you receive an item that is faulty or damaged please email us, and we will organise a replacement for you.

Duties And Taxes

At checkout, your final purchase price and the shipping amount will be displayed. If your purchase is shipped to an Australian address, GST will be included in the purchase price. Please be aware that any items shipped internationally may incur additional fees and duties levied by customs. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country we are shipping to. Your package will not be released from customs until these payments are made.

Misplaced Orders

If for some reason your parcel does not arrive within a reasonable time please email us.

Copyright

Unless otherwise indicated, copyright of our artwork and the information on this web site (including but not limited to; text, images, graphics, logos) is owned by Read & Bell. All rights reserved. The contents of our web site are intended solely for your personal, non-commercial use. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Cth Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Read+Bell.